Common Issues

The Website Isn’t Showing Up!

This problem is usually caused by having the wrong settings in the “URL settings” section of the _config.yml.

Check the variables provided and make sure that the url and baseurl are correctly formatted.

Check the markdown file for your transcript.
- Is the correct AV Source designated?
- if it is, is the source in lowercase? It needs to be!
Check the AV ID and see if that matches the ID you are trying to connected. Soundcloud has a specific way of connecting, and we need either a full link or relative link (if the mp3 is stored on the website).
Check the permissions on your file.
- For instance, YouTube videos need to be either unlisted or public for the tool to access them.

Is your CSV file correctly formatted?
- check this by going to the file on the GitHub.com website and seeing if it shows up on the page in a table.
- if it doesn’t, and you get an error message from GitHub about the CSV, check the line it references and try to fix it.
Is the content in the right format and listed in the right columns?
- The content needs to be in the words field.

make sure you have a filters.csv file in your _data\ folder.
make sure that file is correctly formatted.
make sure that the shorthand codes you use in your transcript CSV match up with the information in that file.

More on setting up your filters.csv correctly here.