Library Teams Overview - Fall 2025 Updates

AI Team

Objective 1: Information Resource and Communication Hub

  • AI-related articles being distributed more regularly with plan for broader participation
  • Developed Staff Learning guide for AI to improve understanding of policies and ethical considerations
  • Guide planned for release soon

Objective 2: AI Integration Support

  • AI experimentation ongoing in Digital Collections and REL
  • Universo development by Norm Lee and Devin led to new discoveries
  • Connected faculty with RCDS and each other
  • Sharing use cases and successes within group
  • Limited progress on reducing barriers to experimentation

Objective 3: AI Literacy Training

  • Draft resources developed: AI Literacy framework, Staff AI Literacy, and Learning guide for Staff/Faculty
  • Brown bag presented with instruction team on teaching with AI
  • No formal training sessions yet, planned for spring

Metrics:

  • Communication: Not tracked
  • AI projects supported: Not tracked
  • Training sessions: 0
  • Staff participating: Not tracked
  • Resources created: 3 (frameworks/guides)

ATS Team

Objective 1: Optimal Workflows

  • New physical materials: 1,384 periodical issues, 833 books/serials
  • Physical materials withdrawn: 1,538 item records deleted
  • Lost status: 191 items
  • Missing status: 289 items
  • Reduced missing item searches from 3 to 2, twice per month (improved efficiency)
  • Planning shared drive folder for tracking searches in spring
  • Staff changes: Matthew Strupp left, Alyssa Hamburger hired
  • Streamlined boardgame processing with Tyler Rodriguez
  • Formalized payment processes with GOBI
  • Regular monitoring of stacks for duplicates and ghost titles
  • Corrected problematic portfolio coverage dates in Alma

Metrics:

  • Periodical issues received/shelved: 1,384
  • Books/serials received/shelved: 833
  • Item records deleted: 1,538
  • Lost items: 191
  • Missing items: 289

Collections Team

Objective 1: Review Existing Resources

  • Monthly usage statistics reviewed for collections due for renewal in 1-2 months
  • Made recommendations for renewal or cancellation
  • Significant cancellations to standing orders due to budget cuts
  • Pursuing approval plan revisions
  • Limiting streaming video requests beyond certain thresholds
  • Aligning Library Resource Fund expenditures with liaison allocations
  • Improved overlap analysis data for A&I services decisions

Objective 2: Two-way Communication

  • Maintained contributions to “Letters from the Library” newsletter promoting collections
  • Improved communication with liaisons about book purchasing changes
  • Sought feedback on approval plan, standing orders, and underperforming subscriptions

Objective 3: Renewal Recommendations

  • Met all renewal deadlines with recommendations
  • Reorganized non-journal content by CPU and type for better comparison

Metrics:

  • CPU reports: Available
  • Circulation statistics: Available (created Spring 2025)
  • Subscription aggregator overlap: 100% when applicable
  • Print journals vs electronic: Not done
  • Wish list titles added: 0
  • Collections promoted: 2 (Chronicle of Higher Education, ASTM Compass)
  • Feedback responses: n/a (sought through liaisons)
  • Renewals using feedback: 100%
  • Collections cancelled: 21, saving $202,724.88
  • New collections: 0, $0 spent
  • Deadlines met: 100%

Digital Collections Team

Objective 1: Digital Preservation

  • Digital archive drive significantly expanded
  • No progress on improving documentation or organization
  • Meetings planned for Spring 2026

Objective 2: Quality and Accessibility

  • Team members (Andrew and Evan) pursuing large-scale PDF remediation
  • Ongoing accessibility discussions including alt text and A/V transcriptions
  • Completed first phase (review) of year-long project to identify issues with existing collections
  • Assuming most materials excepted from WCAG 2.1 Level AA requirements, but efforts ongoing

Objective 3: User Engagement via Web Statistics

  • Team leader presented web traffic analysis during meeting
  • Review process considers use of content in prioritizing remediation

Metrics:

  • Archive folders reviewed: 0
  • Archive drive documented: 0%
  • Published preservation documentation: 0
  • Collections meeting WCAG 2.1 AA: 154 of 156 (if counting pending updates); 87 of 156 (if counting OCRed PDFs)
  • Transcripts available: 65 generated or copyedited
  • Digital collections size increase: ~8%
  • Items remediated: 508 documents reprocessed for OCR
  • Web engagement (Aug 15-Jan 1):
    • Total users: 200,720 (+72.4%)
    • New users: 191,066 (+71.1%)
    • Views: 412,630 (+29.0%)
    • Views per user: 2.06 (-29.8%)
    • Sessions: 215,869 (+60.4%)
    • Average session duration: 00:01:25 (-29.7%)
    • Engaged sessions: 45,930 (+12.6%)
    • Engagement rate: 21.28% (-29.8%)
  • Record revision contacts: 23

Discovery Team

Objective 1: Maintain/Enhance Primo

  • Implemented several features: “available on shelf” facet, removed confusing facets, updated metadata/terminology, re-enabled ISBN/ISSN display

Objective 2: Cohesion Among Discovery Tools

  • Discussed replacing “Find Journals” page with Ex Libris journal search interface
  • Agreed to implement new interface and remove outdated references including Ulrich’s Web link

Metrics:

  • Analytics reports reviewed: Not tracked
  • Configuration options tested: Not tracked
  • Configuration options implemented: Multiple (facets, metadata, ISBN/ISSN display)
  • Discovery tools reviewed: 1 (Find Journals)
  • Detailed metrics tracking established for future monitoring (Primo Research Assistant, facets, features, full record features)

First Year Experience Team

Objective 1: ENGL 1102 Instruction

  • Updated instruction: simplified assignment, shifted grading to instructors for in-person classes (expanding to async/dual credit in spring)
  • Added basic AI literacy to in-person sessions, planning expansion to async sections
  • AI literacy adoption went well with planned spring revisions
  • 58 in-person class sessions taught, 682 students
  • 27 Information Landscape Workshops, 425 students
  • Instructor reports: 92% submitted homework (89% full credit), 83% submitted assignment (83% full credit)

Objective 2: ENGL 1101 Instruction

  • All instruction moved online with two library modules created
  • Adapted Finding Articles Activity from Qualtrics to Canvas
  • Changes went well with spring revisions planned
  • Instructor reports: 72% submitted quiz 1 (98% full credit), 66% submitted assignment (96% full credit)

Metrics:

  • FY class sessions: 58
  • FY students: 682
  • ETIL workshops: 27
  • ETIL students: 425

Instruction Team

Objective 1: Brown Bags

  • Held one brown bag on “AI Literacy Debrief” with presentations from Pam Martin, Marco Seiferle-Valencia, and Norman Lee
  • 8 attendees

Objective 2: Library Literacies Integration

  • Brainstormed template options
  • Norman Lee and Dulce Kersting-Lark tasked with sharing instructional materials from for-credit courses

Objective 3: Online Instructional Content

  • New landing page/portal ready to build (completion by end of spring 2026)
  • Identified key basic library skills for asynchronous tutorials
  • Began working on ILL/Resource Sharing tutorial
  • Team members selected LibGuides to review, received training
  • Each member reviewing 9-10 active LibGuides for accessibility
  • Reviews shared with guide owners in February
  • Pam Martin and Rochelle Smith drafted ILL tutorial
  • Hanwen Dong explored tutorial software options

Metrics:

  • Brown bag sessions: 1, attendance: 8
  • Literacy examples: 0
  • For-credit templates: In progress
  • Web pages developed/revised: 0
  • New tutorials: 1 in progress
  • LibGuides WCAG 2.1 compliant: Unknown, review in progress
  • Fall 2025 instruction totals:
    • Total sessions: 210
    • Total attendees: 3,589
    • Course-based sessions: 124 (2,727 attendees)
    • Workshop sessions: 68 (824 attendees)

Liaisons Team

Objective 1: Collections Usage Patterns

  • Survey drafted and under final review, planned for distribution

Objective 2: Share Information

  • Several substantial round robin sessions completed

Objective 3: Feedback Mechanism

  • No dedicated Collections Team meeting held
  • Working on Literacies piece starting January
  • No team leads invited to meetings
  • Jeremy and Jylisa contributing/receiving feedback for their teams

Key Activities:

  • Collections & acquisitions training completed (Gobi, Rialto, Alma workflows)
  • Standing orders review presented
  • Faculty survey planning: narrowed scope to collections, format recommendations made
  • Communications mechanisms discussed

Metrics:

  • Qualitative data gathered: Survey drafted, not yet distributed
  • Collections Team feedback: Ongoing but no formal meeting
  • Team lead presentations: 0

Library Website Team

Objective 1: Improve Discoverability

  • Significantly trimmed Section navigation menus based on feedback and analytics
  • Removed all dropdown nested menus except in Find section
  • Various pages removed or combined to simplify structure

Objective 2: Redesign for University Branding

  • Strategy developed: redesign theme first, then major content reorganization (summer 2026)
  • Progress made mirroring university website while adapting for accessibility
  • Reviewed other library websites for organization approaches
  • Brainstormed methods for getting feedback on redesign

Objective 3: Up-to-Date Communication

  • Complete content review conducted by team
  • Significant changes/updates made following review
  • Draft blog proposal started (on back burner)
  • DSOS team redesigning Copyright Guide content
  • New tutorials and documentation added for Studio and others

Objective 4: Accessibility Evaluation

  • Added accessibility concerns to content review process
  • Minor accessibility improvements to website code (alt text)
  • Searched for PDF links, removed out-of-date PDFs
  • Created documentation and spreadsheet for Instruction Team LibGuides review
  • Met with Instruction Team to provide review overview
  • Developed and documented PDF remediation approaches

Metrics:

  • Pages reviewed: 100% of pages in navigation menus
  • Commits to redesign project: 11 + prep work
  • Properties with updated branding: 0%

MarCom Team

Objective 1: Coordinate Marketing

  • Maintained flyer distribution channels and social media accounts

Objective 2: Newsletter

  • “Letters from the Library” continues regular distribution
  • Statistics not yet received from OIT

Objective 3: Refine Processes

  • No progress

Metrics:

  • Social media engagement: Not tracked
  • Newsletter statistics: Not yet available

Mentorship/Scholarship Team

Objective 1: Mentorship Opportunities

  • Devin met twice with one untenured faculty member for scholarship help
  • Marco met twice with newest faculty member for mentoring and resources

Objective 2: Support Faculty Scholarship

  • 3 Faculty Friday meetups held
  • Planning begun for Library Writing Circle (starting spring)

Metrics:

  • First Friday sessions: 3
  • Scholarship review meetings: 2
  • Meetings with new librarians: 2
  • Faculty wins submitted: 6

Open Engagement Team

Objective 1: OA Content Outreach

  • Three meetings held
  • Finalized concept: Open Education Portal using libstatic platform (no separate Pressbook)
  • Identified collections for first iteration
  • Created CollectionBuilder test/development space
  • Began preliminary curricular development research
  • Started conversations with local stakeholders (Rebekka Boysen-Taylor)

Metrics:

  • Resources/guides developed: 0
  • Digital collections identified: In progress
  • Schools contacted: 1
  • Partnerships established: 0

Physical Spaces and Public Programming Team

Objective 1: Accessible and Usable Spaces

  • Safety inspection conducted by Ian (DOPL) and Matthew Ligman (UI)
  • Admin ordered and replaced torn booth cushions on floors 1 and 2

Objective 2: Programming Oversight

  • Implemented Microsoft Forms for walk-up tabling requests

Metrics:

  • Patron usage: Not tracked
  • Building issues reported: See excel form
  • Furniture issues: Not tracked
  • Events: 64 total
    • 13 Renfrews
    • 4 alternate Living Room presentations
    • 27 Information Literacy Workshops
    • 5 Graduate Student Essentials
    • 4 Tech Talks
    • 3 student groups tabling
    • 8 misc offices/faculty tabling

Research Impact Team

Objective 1: Policies and Procedures

  • 3 new policies developed: tombstone pages, emeritus faculty profiles, custom collections
  • PDF accessibility/remediation policies in development, piloting Adobe Acrobat
  • Evaluating Allyant and Equidox
  • Testing OIT user purge effects on VERSO profiles

Objective 2: IR Capabilities

  • Worked with Digital Collections to establish criteria for VERSO vs. SPEC (case-by-case decisions)
  • Developing Collaboration Network as UniVERSO with chatbot feature
  • 2 collections ingested: CDIL projects (21 items), CNR Policy Analysis Group (44 items)

Objective 3: Profiles and Assets

  • Metadata standards scripts written (not yet visualized as dashboard)
  • Faculty coverage: 100%
  • Systematic outreach not yet performed

Metrics:

  • New faculty profiles: 100%
  • Campus units contacted: 0
  • Total users: 52,526
  • Total views: 282,213
  • VERSO/SPEC collections: 0 (workflows established)
  • IR documents bulk uploads: 65 (CDIL: 21, CNR: 44)

SED Team

Objective 1: Justified Pay

  • Strong retention from previous year
  • Growing concern about pay scale competitiveness
  • Increased work-study recruitment
  • February meeting planned to review wage concerns

Objective 2: Regular Feedback

  • Access Services, SPEC, CDIL used frequent check-ins instead of formal evaluations
  • Jess and Suzie implemented performance-focused reviews
  • January survey sent: 9 positive responses
  • Developing new self-evaluation survey for April

Objective 3: Training

  • Access Services revised “Access Services Basics” module, created escape-room LC call number activity
  • Suzie implemented Qualtrics-based onboarding at GSCC
  • SPEC created online behavior survey, updated onboarding sheet, revised interview questions
  • Planning department-specific briefings for spring

Objective 4: Awards

  • Work commencing in coming weeks
  • Advisory Board meeting scheduled for April

Metrics:

  • Pay scale review: Pending February meeting
  • Student employees evaluated: Not tracked (using check-ins)
  • Supervisor feedback opportunity: Survey sent, 9 responses
  • Self-evaluations submitted: New survey in development
  • Training modules created: Multiple (Access Services Basics revision, LC activity, behavior survey)

Student Engagement Team

Objective 1: Student Awareness

  • 21 events (up 5 from last fall due to grad student book club)
  • 473 total interactions (down from 938 previous fall)
  • Palousafest numbers about half of previous year
  • Website hits: 516 (62% decrease)
  • Common read guide: 454 hits (292% increase due to General Education partnership)
  • QR code from bookmark: 22 (55% decrease)
  • Board game collection builder: 640 (246% increase)
  • Whiteboard interaction: 79% coverage (same as fall 2024)

Objective 2: Collection Awareness

  • 3 library partnerships (down from 5)
  • Only displays for those who reach out (no longer soliciting)
  • 352 materials checked out from displays (137% increase)
  • Collection wedded and refreshed over summer
  • Board game circulation: 192 (77% decrease, possibly due to lack of signage and updates)

Metrics:

  • Events: 21
  • Student attendees: 473
  • Marketing interactions: 1,632
  • Displays: 8
  • Display partnerships: 3
  • Materials from displays: 352
  • Interactive display engagement: 79%
  • Board game additions: 0
  • Board game checkouts: 192
  • Genre cubbies checkouts: 346
  • Cubbies additions/weeding: Deferred to spring